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Frequently Asked Questions

For Canvas FAQs please visit our Canvas Resources page.


What dates will the August 2023 residency occur?

August 21 – 25, 2023

When will students need to arrive and when activities conclude?

Students will be able to check in to accommodations the evening before, August 21st, and can expect to conclude the residency in the afternoon on Friday, August 25th.

Where will the August 2023 residency take place?

SAIS DC Campus – exact location TBD

Where will students be staying?

Hotel Zena, 1155 14th St NW, Washington DC, 20036

Where do students fly in?

You can fly into any of the capital area airports:

Dulles International Airport (IAD)
Ronald Reagan Washington National Airport (DCA)
Baltimore/Washington International Thurgood C. Marshall Airport (BWI)

From any of these airports, you can take an Uber or taxi to the hotel.

Closest train or DC Metro station?

Metro: Dupont Circle, Red Line
McPherson Square, Blue/Orange/Silver Lines

Train: Amtrak Union Station
Amtrak Train Tickets. Schedules and Fares (

What parking is available during the residency?

If you live locally or are coming in from the airport, it is highly suggested using Uber to arrive. The hotel does provide overnight parking for $49/night.

One website that has been in the past is Spothero: SpotHero | Get Everywhere Easier | Reserve Parking and Save
*This site is not affiliated with JHU and we cannot guarantee protection from any risks involved.

What if I cannot make the residency?

Please make every effort to attend, as required attendance is part of the program. However, if circumstances do not allow you to attend, please contact Lindsay Ryan at as soon as you know it may become a possibility.

Do we need to contact the loan processor?

You do not. They will reach out to you directly.

What are Bank Mobile emails?

Bank Mobile is our third-party servicer that processes our refunds electronically. If you receive a refund, you can set up a refund preference to receive deposits directly to your bank account. This is faster than sending a refund check to your address via mail. If you are not receiving a refund, you can ignore the Bank Mobile emails because they do not apply to you.

If we still have a balance over the FAFSA loan can we pay with a credit card?

No. You can pay with an e-check or wire your payments. Additionally, you can refer to the Billing, Tuition and Aid webpage to get detailed information on all the various ways to pay your balance.

Can we get a PLUS loan for our outstanding balance?

Yes. Grad plus can be used to cover tuition and fees or other indirect expenses.

Is the School of Advanced International Studies participating in the Yellow Ribbon Program?

Yes. For more information, please visit Student Enrollment and Account Management or call +1 (877) 419-5131.

Financial Aid, Tuition, and Billing Questions:

SEAM (Student Enrollment and Account Management)
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Lindsay Ryan, Manager of Online Student Experience and Enrollment or

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